Athletic Adventures Aquatic Center Policies

Please notify Athletic Adventures as soon as possible, either by calling the front desk or using the parent portal. You must inform us before class to receive a make-up token.

If your child is not feeling well—experiencing fevers, cramps, diarrhea, or an upset stomach—please do not bring them to class. We would prefer to reschedule one child rather than risk 200 others. Please understand that many parents travel long distances and make great efforts to arrive at our classes on time. We want to avoid disappointing anyone due to a preventable issue.

• Athletic Adventures Aquatic Center will allow ONE make-up class a month.
• Please call our front desk to schedule your make-up class.
• Attendees MUST register for a make-up class before attending.
• We cannot guarantee the same teacher, time, or student ratio for group lesson make-ups.
• Absences cannot be credited to the next month’s tuition
• You must be enrolled in a class in the aquatic center to use a make-up token.
• Gym and swim makeups are non-transferable.

If the Athletic Adventures Aquatic Center experiences an unplanned class cancellation or pool closure, we will notify you promptly using the text and email information in your parent portal account. You will then be provided with a make-up token to reschedule.

Please be aware that this notification may occur while you are on your way to our facility, and we may not always be able to inform you before your arrival.

• Safety is our NUMBER 1 priority!! Prevention is the way to make sure accidents don't occur in the pool!
• Students who have been potty trained for less than 6 months, and those NOT COMPLETELY potty trained, must wear 2 SNUG-FITTING REUSABLE swim diapers.
• According to the CDC, no swim diaper holds fecal material for more than 3-5 minutes. By double diapering, we hope to get the full 5 minutes.
• Although we don’t require the brand (Happy Nappy) of reusable diapers we sell, we have found them to be the best in containing fecal material. Reusable swim diapers can be purchased in our swim shop.
• All cloth swim diapers need to pass the two-finger test; if you can insert two fingers under the elastic of the legs and waist, the swim diaper is too large, and the child will not be allowed in the water.

Poop happens! Unfortunately, it sometimes occurs in swimming pools, which can lead to closures. Prevention is better for everyone involved.

Please ensure that your child visits the bathroom before the lesson starts, even if they went at home. If you see your child doing the “potty dance” or making the “potty face,” please take them out of class and bring them to the bathroom. Some children may be reluctant to inform the teacher if they need to go.